Senior Assistant Manager - Front of House - Job Details

Position Title:	Senior Assistant Manager - Front of House
City:	Richmond - British Columbia
Location:	Richmond
Close Date:	31/10/2012
Job ID:	2732
Position Reports to:	General Manager
Why Moxie's:	Moxie's: Created by people like you, for people like you. Moxie's is Canada's leading premium casual restaurant chain. We were founded on the promise of delivering great food and great experiences in a friendly, high energy atmosphere. At Moxie's, we don't hire staff; we hire people: People who share our love of life, and seize every chance to get the most of it. People who believe that a job shouldn't just be a place where you put in time, but rather a place where you love the time you spend. If this describes you, we'd love to hear from you.
Job Description:	Below
Role:	• To direct and control the Front-of-House operations of the restaurant on a shiftly basis. Ensuring the expectations of our guests are met and surpassed in terms of service excellence and food quality while adhering to budgetary constraints. • Responsible for all aspects of one crew department. e.g./ staffing, scheduling, training, performance management, labour control, QSC • To assist the General Manager with the administration of their location.
Duties:	• Financial results - sales, QSC, labour, variable costs. • Managerial Skills - people development, floor management, company policies and procedures, time management, problem solving/decision making and leadership. • Personal Skills - initiative, energy level/drive, communication skills, administration skills, adaptability/flexibility, dependability/attendance, appearance/grooming
Competencies:	• High level of organizational ability • Committed to quality and improvement • Complete understanding and belief in company philosophy and goals • Complete food knowledge, includes ingredients, specifications and basic kitchen function. • Ability to self motivate, maintain sense of urgency, keep momentum • Ability to motivate and coach crew to maximum effectiveness • Ability to assert authority and make judgments • Ability to consistently achieve results.